RETURN POLICY

Return Policy

We strive to provide high-quality products that meet your expectations. However, we understand that sometimes you may need to return or exchange an item.

Returns and Refunds

- We do not accept returns on books or personalised items.
- For all other products, please contact us within 7 days of delivery to initiate the return process.
- To be eligible for a return, your item must be in its original condition, with all original tags and packaging intact.
- Once we receive your returned item, we will inspect it and process a refund within 5-7 business days].
- Refunds will be issued in the original payment method.

Exchanges

- We do not offer exchanges for different products. If you'd like to purchase a different item, please place a new order.

Damaged or Defective Items

- If your item arrives damaged or defective, please contact us within [time frame 3 days of delivery. We will work with you to resolve the issue promptly.

- For any questions or concerns about our return policy, please email us at mstaniamcmillan@gmail.com

Thank you for shopping at www.mstaniamcmillan.com

Best regards,
Tania McMillan